Microsoft continues the dynamic development of its ERP software, Dynamics 365, introducing innovative solutions as part of the Release Wave 2 2024 update.
Between October 2024 and March 2025, users can expect many new features and improvements in sales, small and medium-sized business management, and the Power Platform.
In this article, we present the key changes in three Dynamics 365 applications: Dynamics 365 Sales, Dynamics 365 Business Central, and Microsoft Power Platform.
Sales - Dynamics 365 Sales
Dynamics 365 Sales is a leading sales application that helps businesses manage sales processes, increase customer engagement, and drive revenue growth.
In the latest Release Wave 2 2024 update, significant attention has been given to the sales area, introducing several innovative features and enhancements aimed at improving customer understanding and boosting sales performance by leveraging data and intelligent solutions. Microsoft focuses on expanding the capabilities of generative artificial intelligence, enabling salespeople to manage the sales process more effectively and utilize available data more efficiently.
This update focuses on the following aspects:
- AI Copilot Assistant: Allows salespeople to summarize information from various sources and find the most relevant data. They can also ask questions about data in their CRM system using natural language, and take advantage of improved Copilot integration with Microsoft 365, including Outlook and Teams.
- New Full-Screen Copilot Home Page: Offers personalized insights and actions tailored to the user's role, salesperson or sales manager.
- Using AI To Find Leads: Helps salespeople find high-quality potential customers.
- Sales Manager Enhancements: Provides detailed insights into their sales funnel.
Small and Medium-Sized Businesses - Dynamics 365 Business Central
Business Central is a business management application for small and medium-sized organizations that automates and streamlines business processes. It is highly scalable and flexible, offering a rich set of features for managing all areas of a company.
In the latest update, Microsoft focused on maintaining high service performance and security standards. Release Wave 2 2024 introduces the following innovations in Business Central:
- AI Copilot Assistant: Enables the creation of sales orders directly from chat and speeds up the creation of product information, such as variants, units of measure, and other data. The update also leverages Copilot’s capabilities to increase productivity for a broader set of SME roles.
- Global Availability: With the new update Business Central’s reach has been extended and is now available in over 170 countries and regions, mainly thanks to localization solutions introduced by partners. Poland Location is available, it ensures Business Central's compliance with local legal standards.
- Enhanced Developer Tools: AI Copilot assistant in Visual Studio Code increases developer productivity. Developers can now enrich application metadata with more details, making better use of Copilot. Investments have also been made in areas that increase productivity for developers working with GitHub, Visual Studio Code, and the AppSource Marketplace. New code refactoring capabilities and easier functional and performance testing pathways have been added.
- Management and Administration: New self-service features help administrators manage environment access at a more detailed level. They can also audit critical administrative operations using Microsoft 365 Audit Log, offering effective solutions to strengthen data privacy.
- User Experience: This release focuses on usability, accessibility, performance, and reliability improvements that increase efficiency in working with list actions and reviewing summarized data, making it easier to correct data entry errors.
Check out: Microsoft Dynamics 365 Business Central - manage your company from one place
Microsoft Power Platform Toolset
Microsoft Power Platform is a set of tools that enable analysis, process automation, and data transformation, supporting businesses’ digital transformation.
This update also brings innovations and improvements in the Power Platform, helping organizations fully leverage the potential of data, automation, and artificial intelligence to achieve better business outcomes.
Release Wave 2 2024 introduces a range of new features in key Power Platform applications:
- Power BI: By moving Power BI and data integration to Microsoft Fabric,, organizations at all levels can make more thoughtful decision, benefiting from improved collaboration with AI Copilot. Over 70 Power BI reports have been added, and significant investment has been made in enhancing general reporting capabilities.
- Power Apps: This update focuses on transforming the user experience in the app and increasing productivity with advanced AI features. Copilot for creators and users introduces natural language capabilities, accelerating app development and allowing for AI integration with custom applications, enabling users to better analyze data and draw conclusions. The update also includes faster and easier app building with modern controls, simplified responsive layouts, and improved collaboration tools. Power Apps offers enhanced tools for code management and monitoring, helping developers working on larger and more complex applications. These changes aim to give creators and administrators better visibility and control over solutions.
- Power Automate: Creating, diagnosing, and managing automations has been made easier. With Copilot in Power Automate, organizations can leverage generative AI to quickly build more advanced automations, both cloud-based and on-premises, and manage automation from a central location. New features simplify large-scale management and strengthen privacy control. The update also deepens process analysis, helping organizations better understand their operations and optimize workflows with recommendations based on Microsoft 365 Graph. New automation methods have been introduced, where AI flows allow creators to use generative AI to dynamically process unstructured content, enabling the automation of more scenarios that currently require manual work.
The Release Wave 2 2024 update for Microsoft Dynamics 365 brings significant improvements and new features aimed at enhancing business efficiency and productivity across all areas. With advanced AI technologies, deeper integration with Dynamics 365, and expanded global reach, users can expect even more intuitive and effective tools to support their daily business activities.
If you have any questions or want to learn more about the new features, contact us. Our team will gladly help you harness the full potential of Dynamics 365 for your business. For more detailed information and to view the update schedule, visit the Microsoft website.